Delivery & Return

We understand that sometimes things change, and we want to make it easy for you to cancel or return your order if needed.

  1. Order Cancellation

  • You can cancel your order within 24 hours of placing it by contacting us at info@zagrication.com or calling our toll-free number 1800 419 8599.

  • If your order has already been shipped, we won\’t be able to cancel it, but you can still return it once it arrives.

  1. Returns and Refunds

  • If you\’re not satisfied with your purchase, you can return it within 7 days of delivery. The product must be unused and in its original packaging.

  • To initiate a return, please contact us at info@zagrication.com. We\’ll guide you through the process.

  • Once we receive the returned item, we\’ll inspect it and process your refund within 7 business days.

  1. Refunds

  • Refunds will be credited back to your original payment method. Depending on your bank or payment provider, it may take a few days for the refund to reflect in your account.

  1. Damaged or Defective Products

  • If you receive a damaged or defective product, please let us know within 48 hours of delivery. We’ll arrange a replacement or refund as soon as possible.

  1. Contact Us for Support

  • If you have any questions about cancellations or refunds, don\’t hesitate to contact us at info@zagrication.com or call us at 1800 419 8599.

FAQs

My order hasn't arrived yet. Where is it?

A client that’s unhappy for a reason is a problem, a client that’s unhappy though he or her can’t quite put a finger on it is worse. Chances are there wasn’t collaboration, communication, and checkpoints, there wasn’t a process agreed upon or specified with the granularity required.

It’s content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn’t have helped, won’t help now. It’s like saying you’re a bad designer, use less bold text, don’t use italics in every other paragraph. True enough, but that’s not all that it takes to get things back on track.

Do you deliver on public holidays?

If that’s what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.

Do you deliver to my postcode?

A client that’s unhappy for a reason is a problem, a client that’s unhappy though he or her can’t quite put a finger on it is worse. Chances are there wasn’t collaboration, communication, and checkpoints, there wasn’t a process agreed upon or specified with the granularity required.

It’s content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn’t have helped, won’t help now. It’s like saying you’re a bad designer, use less bold text, don’t use italics in every other paragraph. True enough, but that’s not all that it takes to get things back on track.

Is next-day delivery available on all orders?

If that’s what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.

Do I need to be there to sign for delivery?

A client that’s unhappy for a reason is a problem, a client that’s unhappy though he or her can’t quite put a finger on it is worse. Chances are there wasn’t collaboration, communication, and checkpoints, there wasn’t a process agreed upon or specified with the granularity required.

It’s content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn’t have helped, won’t help now. It’s like saying you’re a bad designer, use less bold text, don’t use italics in every other paragraph. True enough, but that’s not all that it takes to get things back on track.

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